Top 10 Soft Skills for Customer Service Jobs

Top 10 Soft Skills for Customer Service JobsTop 10 Soft Skills for Customer Service JobsThe customer service industry requires employees to have a number ofsoft- orinterpersonal- skills.Whether you interact with customers in person, on the phone, or via schmelzglas or online chat, its important that you be able to relate to others on a human level and that they feel as if they are interacting with someone who genuinely cares and wants to solve their problem. Developing ansicht skills and emphasizing them in a job bewerberinterview can help you rise above the job market competition. For more customer service skills (hard and soft), visitour articlefor an extensive list. What Are Soft Skills? Soft skills are the personal attributes, personality traits, inherent social cues, andcommunication abilitiesneeded for success on the job. Soft skills characterize how a person interacts in his or her relationships with others. Unlikehard skillsthat are learned, soft skills are similar to emo tions or insights that allow people to read others.These are much harder to learn, at least in a traditional classroom. They are also much harder to measure and evaluate. Soft skills include attitude, communication,creative thinking, work ethicteamwork, networking,decision making, positivity,time management, motivation,flexibility,problem-solving,critical thinking, andconflict entscheidung. Hybrid skillsare related to soft skills in that they include a combination of non-technical and technical skills. What Soft Skills Do You Need to Work in Customer Service? Clear Communication Clearcommunicationis essential to customer service. You need to know what the customer wants and be able to articulate what you can do for the customer. Enunciating, speaking loudly enough, and employing an upbeat tone will help you communicate clearly and positively with your customers. These skills are essential in phone communication as well. If you write or email with customers, be sure to use proper grammar and spelling and choose words and phrases that convey a similarly upbeat attitude. Verbal CommunicationWritten CommunicationPositivityEmotional Intelligence Listening Skills Listening skillsare just as important as communication skills. Listen carefully to customers to know exactly what they need and how you can help them. Demonstrate that you areactively listeningthrough body language and responses. Nod when you understand something, make eye contact, etc. Dont be afraid to ask clarifying questions to make sure you understand the other person. An important aspect of customer service is simply making the customer feel heard. When youre talking on the phone, dont interrupt customers, and carefully respond to all of their questions. Nonverbal CommunicationOpen-mindednessCourtesyInsightful Questions Self Control People who work in customer service need to be able to calmly handle all customers, even the most negative ones. You must strive to remain calm and cool, even when you r customer is not. Patience and self-control will keep you from getting upset and saying something inappropriate. Remember to try not to take it personally when the customer is upset. When the customer is angry, its even more important to stay calm and try to tone down the conversation. Problem SensitivityBearingPatienceStress ToleranceFocus Positive Attitude A positive attitude goes a long way in customer service. Make sure you know all of the benefits of the products or services your company providesand convey them to your customers. If customers have a problem with a product or service, focus on what you can do to help them. While you dont want to seem overly happy when a customer is upset, being proactive and optimistic can help a customer stay positive too. BearingEmotional IntelligenceVocal ToneEncouragementAdaptabilityProactive Assertiveness When dealing with customers, you want to be able to take control of the situation and do what you need to do in an efficient manner. If you are meek or passive, customers may not have faith in you. However, you also dont want to be aggressive or demanding, which can offend customers. By speaking in a strong, steady voice, asking direct questions, and keeping track of what you need to do, you will convey confidence without being aggressive. ConfidenceBearingVersatilityQuick ThinkingArticulate Conflict Resolution Conflict resolutionis essential when working in customer service because you deal with many customers who have a problem that needs to be solved. It is important for you to be a creativeproblem solver. Always make sure you understand problems clearly and offer customers realistic solutions. Think creatively often you will need to think of solutions that fit the needs of a specific customer. If you cannot find a solution that works for a customer, help her locate additional help. If you need to, escalate the issue to someone else who can solve the problem. Follow up with the customer to make sure the issue has been resolved. Customers will appreciate your interest in their problem and your willingness to help in whatever way possible. Examples of conflict resolution skill include MediationFacilitationAccountabilityNegotiationDiplomacyEmotional Intelligence Empathy It is important to understand what customerssay and also how they feel. An important soft skill is being able to recognize and understand a persons emotional state. If you struggle to convey empathy, think about being in that customers position. How would you feel? How would you like to be treated? What would you feel like if you had the same problem the customer did? These questions will help you to identify with and better assist your customers. Emotional IntelligenceCompassionActive ListeningLife SkillsOpen-mindednessEncouragement Depersonalization While you should be friendly with your customers, remember that you are not there to share your life story. When a customer explains an issue he is having, there is no need for yo u to respond with your own, related problem. A simple I understand or I know how you feel can make the customer feel understood and appreciated. Customers want you to focus on helping them. Stress ToleranceBearingLeadershipIdentityEmotional Stability Taking Responsibility This is a big part of working in customer service, and that includes being able to say, Im sorry, whether its for a late shipment or the poor quality of a product. You have to be able to sincerely apologize to a customer on behalf of your company even when the problem was not your fault. Hearing an apology almost always makes a customer feel better. ApproachabilityHumilityActive ListeningRepeating the Customers Words Back to ThemEmpathyIntegrity A Sense of Humor This can make a potentially stressful customer-service interaction more enjoyable. If a customer cracks a silly joke, she will appreciate it if you chuckle along with her. However, make sure you are never laughing at a customer, such as when they make a mis take or have trouble with something. Instead, laugh with your customers. Problem SensitivitySocial SkillsImaginationStress Tolerance More Soft Skills for Customer Service PoiseSensitivityMemoryStudent MentalityInitiativeFast LearningDiligenceQuality AwarenessLie DetectionPersonableTactAssessmentEfficientFlexiblePersuasionMotivatedFollow InstructionsCritical ThinkingFeedbackAppearancePeople OrientedAttention to DetailTeamworkCollaborationAttentivenessCalmTenacity How to Make Your Skills Stand Out Add Your Most Relevant Skills to Your Resume Once you read the job listing and understand the requirements of the position, you will have a better sense of the skills you should highlight in your resume. Make sure to include these skills in your summary (the most relevant) and work history.Highlight Your Skills in Your Cover Letter You can also incorporate them into yourcover letter. Include one or two of the skills mentioned above and give specific examples of instances when you demonst rated these traits at work.Use Skill Words During Job Interviews Finally, you can use skill words in yourinterview. Keep the top skills listed here (and the top skills included in the job listing) in mind during your interview and be prepared to give examples of how youve exemplified each.

Traffic Information System-Broadcast Explained

Traffic Information System-Broadcast ExplainedTraffic Information System-Broadcast ExplainedTIS-B,or Traffic Information System-Broadcast, is a data broadcasting service that allows aircraft operators to receive traffic information in near-real time. Along with its partner system FIS-B, TIS-B is being offered at no cost to ADS-B users as part of the FAAs Next Generation Air Transportation System (NextGen). TIS-B is a traffic reporting system that uses ADS-B ground stations and radargert data to transmit aircraft lage data to aircraft cockpit displays. In essence, TIS-B will allow pilots in the cockpit to see what the air traffic controller sees - otzu sich aircraft, along with those aircrafts altitudes, direction, and speed vectors on their aircrafts display screen. How TIS-B Works TIS-B data is transmitted from a ground station to all ADS-B equipped aircraft, whether the aircraft uses a 1090 MHz ES link or a 978 MHz UAT data link. The traffic information is taken from radar sens ors on ground stations and broadcasts through ADS-B data links to aircraft. The aircrafts ADS-B receiver will interpret the data and display it onto a screen in the cockpit. The actual interface on which TIS-B will be displayed will vary with the various different types of avionics on the market today, but it will most likely be incorporated into a flight management system or an electronic flight bag (EFB) to some voreingestellt degree. Typically, traffic is displayed as a small triangle with a line showing the aircrafts direction and speed, and the altitude readout somewhere next to the aircrafts triangle icon. Equipment Pilots who want to receive TIS-B information on their airplanes must be equipped with a compatible ADS-B transmitter (ADS-B Out) and receiver (ADS-B In), or a transceiver (both). ADS-B requires a WAAS-enabled GPS receiver and a transponder when one is not already included with the ASD-B unit. A compatible cockpit display (CDIT) is also needed to display the tra ffic in graphic format. Limitations There are a few limitations that exist with TIS-B that pilots should be aware of when flying TIS-B is advisory in natureTIS-B is only available within the service areas configured for TIS-B and while within the coverage area of at least one ATC radar unit.Radar lags behind ADS-B when it comes to updates. Since ADS-B updates about once per second and radar updates every three to 13 seconds, its possible that aircraft pilots might see a target of their own aircraft when maneuvering before ATC is aware of the same target.TIS-B uses both ADS-B data and radar data. At times, the messages received from ADS-B and radar can be slightly different from each other and interpreted inaccurately. This can result in duplicate traffic figures on the display. Aircraft must be equipped with an operable transponder to appear as a target on a display. The FAA warns pilots that TIS-B is not a replacement for standard traffic separation and avoidance techniques. Un like TCAS, TIS-B does not give traffic collision guidance and traffic avoidance maneuvers are not authorized. Pilots should remember that traffic avoidance maneuvers are not authorized as a response to TIS-B displays, and ATC violations may occur in the event that a pilot deviates from his or her assigned instructions.

Marine Enlisted Jobs Main Menu

kriegsmarine Enlisted Jobs Main MenuMarine Enlisted Jobs Main MenuLike the Army, the Marines break their enlisted jobs down into MOSs, or Military Occupation Specialties. In the Marine studentencorps, the MOSs are FOUR digit codes used to organize and designate the variety of jobs and skills offered in the USMC. The Marines group MOSs with similar functions together into groups called Occupational Fields and are represented by the first TWO digits of the MOS.Below are the first two digits of the MOS. These identify a grouping of related MOSs. Job codes are identified in the last two digits and represent a specific job within that field.The first job you receive in the Marine Corps will be earned after boot camp and may involve advanced operator training and education. It will be called the Primary Marine Occupational Special (PMOS). As your career advances and you perform more advanced training, you may also earn additional MOSs. An Additional MOS (AMOS), a Skill Designator, or Cate gory II MOS denote special skills assignments and duties performed during a special tour or training program. For example, a job within the third MOS (03)is the Infantrycareer field. The code 0311 is a Rifleman, the code 0321 is a RECON Marine, and the MARSOC Code is the 0372 (Critical Skills Operator). The creation of the 0372 MOS was a response to the desire of MARSOC Marines to remain at MARSOC with an MOS that would allow them a Special Operations dedicated career path. New Changes to Some Military Occupational SpecialtiesPreviously, the Marines who qualified as a MarSOC Marine Raider had to go back to the regular Marine Corps jobs for career advancement.Many went back to Infantry or RECON MOS, but now if a Marine so chooses, he/she can stay at Marine Special Operations Command throughout their enlistment.Now officers can do the same thing.Marine Officers especially had to go back to previous pipeline jobs such as infantry or artillery for instance.Now, after a Marine does three to four years active duty, he/she is eligible for MarSOC for the rest of their career. Below are the occupational fields for Marine Corps enlisted jobs. Click on each field number for a listing of each MOS (job) that falls within that field 01 Personnel and Administration 02 Intelligence 03 Infantry 04 Logistics 05 Marine Air-Ground Task Force (MAGTF) Plans 06 Communications 08 Field Artillery 09 Training 11 Utilities 13 Engineer, Construction, Facilities, and Equipment 18 Tank and Assault Amphibious Vehicle 21 Ground Ordnance Maintenance 23 Ammunition and Explosive Ordnance Disposal 26 Signals Intelligence/Ground Electronic Warfare 27 Linguist 28 Ground Electronics Maintenance 30 Supply Administration and Operations 31 Traffic Management 33 Food Service 34 Financial Management 35 Motor Transport 41 Marine Corps Community Services 43 Public Affairs 44 Legal Services 46 Combat Camera 55 Music 57 Chemical, Biological, Radiological and Nuclear Defense 58 M ilitary Police and Corrections 59 Electronics Maintenance 60/61/62 Aircraft Maintenance 63/64 Avionics 65 Aviation Ordnance 66 Aviation Logistics 68 Meteorology and Oceanography 70 Airfield Services 72 Air Control/Air Support/Anti-air Warfare/Air Traffic Control 73 Navigation Officer/Enlisted Flight Crews 80 Miscellaneous Requirements MOSs Click the above Occupational Fields to find the exact four digit MOS you are looking for. There are hundreds of jobs the military has that may interest you. Do your research and learn about your future profession options by reading the job descriptions/programs/education available to recruits and active duty and reservist members of the military. Your efforts into researching your future profession can go a long way to you enjoying and getting the most out of your military career and training. Also consider where these Marines do their training (what base?) and where you may live after you qualify with your MOS.Many have a preference to where they would like to live in the military.Being flexible, considering overseas duty, and other world travel maybe a major parte of your life while in the military.Depending on your job, you could also be states bound and not deploy often.

The cost of renting vs. buying a home in every state

The cost of renting vs. buying a home in every stateThe cost of renting vs. buying a home in every stateThe primary benefit of renting an apartment is flexibility. Renters can move to a different neighborhood (or another city altogether) without worrying about selling their homes. But, according to our latest analysis, that flexibility often comes at a cost - renting is more expensive on average in 40 out of 50 states.The numbers for our map and visualization come from Zillows housing data for March 2018, but our friends at GoBankingRates actually collected it. The map provides an intuitive look at the geography of renting vs. owning. We used a simple cutoff to compare buying and renting- if the difference was less than $50/month either way, we classified the state as neutral. Thats simply not enough money for us to make a judgment about if owning a home makes sense. But with a difference of more than about $50/month, the scales begin to tip in favor of one or the other.We also want ed to visualize the numbers another way to understand the total cost of living across the US. We created a stacked bar chart comparing average monthly mortgage payments (pink) and monthly rent payments (blue). This approach lets you easily see which states have a significantly higher cost of living, and which are relatively cheap in comparison.These are the 10 states where it makes the least sense to rent a home (the amounts are for the average mortgage minus the average rent)1. New York -$1,4712. Maine -$6753. Rhode Island -$6564. Massachusetts -$5865. Illinois -$4716. New Jersey -$4377. Florida -$4048. Vermont -$3799. Pennsylvania -$36810. Ohio -$296Both the map and the visualization give us a unique insight into the age-old debate about the merits of renting vs. buying. For starters, it is definitely more financially savvy to purchase in the great majority of US states. The only pocket where its better to rent than own is out West, plus a few outliers in New Hampshire, Washington , DC, and Hawaii. Our data are from March, 2018 when mortgage rates were already trending upward. Only time will tell if the housing market cools off, but clearly homeowners are getting a better bargain than renters.Our visualization also highlights the vast differences in the housing market across the country. At the very uppermost end of the spectrum, owners in Hawaii shell out an eye-popping $2,839 on average each month. Renters dont fare much better, spending $2,300. Compare that to the bottom of the graph, where West Virginians spend a relatively tiny $778 to own a home or $1,000 as renters. Across the country, the average difference is -$186 in favor of owning. That might not sound like a lot of money, but it comes out to $2,232 every year. Multiply that savings across a 30-year mortgage- and consider the prospect of building equity every month- and thats real money.Data Table 1.1This article first appeared on HowMuch.

Jobs Accepted by Ladders.com Subscribers This Week...

Jobs Accepted by Ladders.com Subscribers This Week...Jobs Accepted by Ladders.com Subscribers This Week...Its our largest week ever at Ladders.com, Readers - over 3,500 new jobs this weekIt just goes to show you that even though your competition has put the job search on hold for the holidays, our employers are still hoping to add you to their Wish Lists this yearJOBS ACCEPTED BY Ladders.COM SUBSCRIBERS THIS WEEKSeriously, folks, employers really are still looking, even though the tinsel is in the trees and the carols are on the airwaves.Lets hear from two of your fellow subscribers who took jobs last week. On Thursday, Kevin wrote in to say I landed a fleck I recently saw in MktgLadder and just wanted to let you know. The position is Director, Web Marketing at ConAgra Foods. I start January 3.Thanks for the great service. Your job newsletter is the best one I have subscribed to and used by a very wide margin. Kevin Doohan, Oak Park, CAWell, thanks KevinAnd last Monday, we heard fr om InnessaI just accepted a position at an organization which I heard was hiring through MktgLadder (I applied for one position which you had posted and my resume was actually passed along to another group within the organization).Your service is a valuable one and I wish you continued success Will certainly refer your service to friends.Innessa ManningWashington, DCThanks to you, too, InnessaAnd were hearing story after story like this, folks Here, for the seven days ended December 12th, are jobs accepted by Ladders.com subscribers (just as they told us, with their typos and all)TitleCompensationAccount Executive$160,000Account Manager$200,000account supervisor120,000Advisor$150K+Assistant Vice President105,000 + commissionBrand Manager$133,000brand marketing managerCustomer Engagement Director$250,000director business dev$150Director elektronische geschftsabwicklung Development160,000Director of Admissions80KDirector of Engineering$120KDirector of IT$130Director of Marketing$100KD irector of Program Officeover 150000Director of Sales$125,000Director Private Banking/ Senior V.P.$200,000.00 + Bonus+ Stock OptionsExecutive, director, manager150,000+Financial Advisor100,000General manager95000Global Software Development Manager92500institutional sales trader100k +Internet Sales Manager$40k cousine + 60k potential comm.Manager, North American Sales$120,000Managing Director, Head of Investment Banking200,000Market Research$120,000Marketing Manager$115,000National Director of Broadband Sales110,000 base + commissionNational Director of Training115Kowner$$$$$$$Pharm. district sales manager$130,000Portfolio Manager/Trader$200,000+President1,000,000sphreal Manager100KRegional Sales Director$285KRegional Sales Executive$140,000Regional Sales Manager$150,000Sales Director$175-200kSales Director Healthcare EDI185K At PlanSales Executive$80K base OTE $175KSenior Director Client Services$165,000Site Director$160,000Sr. Account Executive Western Region$115K (base), $300K (O TE) 80,000 shares of stockTechnical Sales Consultant125K + accellerators +/- 40KTechnology Manager90,000Vice President CFO150,000+Vice President of Operations/Chief Operating OfficerVice President, Strategic Insights and AnalyticsVP Finance125,000VP Finance and Administration EMEA200,000+VP Marketing$180K base, $40K bonusVP of IT160000VP of MerchandisingVP Sales Marketing (Travel Industry)$120,000 base plus 10% bonus plus carVP, Strategic Insights and AnalyticsVP/GM Business Development$150KSo please dont put your job hunt on hold this holiday season, dear Readers Our recruiters are hungry for mora great candidates - dont let them down

A Secret Weapon for English Teacher Resume

A Secret Weapon for English Teacher Resume New Ideas Into English Teacher Resume Never Before Revealed Learn what skills employers want. For your objective statement to work, it has to demonstrate that as a teacher youve got the skills, knowledge, or experience to fit in the mission, vision, or aims of the school. Experience abroad demonstrates that youre adaptable and independent. You should highlight all teaching experience, training experience, and global experience youve got. Do some good research into the orts youre applying for, and guarantee that you reflect the important candidate requirements in your profile. Include the position which youre applying for and why youre applying for it. If you would like to be taken seriously for the job which youre applying for, make certain you meet all of the position requirements. You shouldnt ignore the significance of resumes. When you return to edit, pay exclusive attention to which version of the word youre using. Much like any personalized document, it is going to be essential to add your own specifics and also your special style preferences. If, however, you decided to download in the PDF format, make certain you have the certified version of Adobe Acrobat in order to edit the PDF templates. Since English language is a significant topic around the Earth, its advantageous to get any feasible particulars about your very own worldwide experience and knowledge. For a CV profile to work, it has to be heavily tailored towards your intended roles. In the same way as any other job resume, you should include your whole name, contact number, address and even your e-mail address right at the exact top of it. If your work search is broad, you might require a number of versions of your resume. There you will understand an ideal theme for your CV. Below youll discover various teacher resume examples, along with writing tips and secrets thatll teach you the knowledge you will need to land your dream job. Othe rwise, then you may select from the teacher resume samples from down below. Although, simply because youre a dedicated and passionate teacher does elend necessarily mean that your teacher resume will be selected. In case the employer is unable to determine if you want to teach sixth grade math or kindergarten, then they may toss your resume to the side and move to the subsequent one. If youre considering teaching abroad, there are some essential steps which you are able to take to guarantee an expected employer takes a significant look at your resume. Theres no need to list your present employer unless you desire them contacted. The resume objective is among the most significant paragraphs in a teachers resumeif leid the most essential. Thus dont get discouraged if the idea of embarking on a work search makes you wish to have a time-out. Its not simple to get work in the very first spot. Fantastic teachers are famous for their vivacity and sunny disposition. Looking for a new job isnt anyones idea of a very good time, but you can allow it to be simpler for yourself whether you place more effort in your curriculum vitae. Vital Pieces of English Teacher Resume Teachers will also have to meet with parents in addition to faculty and staff to be able to better student success. They need to be able to solve a variety of problems, often under a tight deadline. Most teachers should list all their certifications, or any time they anticipate receiving them. An ESL teacher has to be very patient as their students wont be fluent in the English language. School directors and ESL placement coordinators search for particular info in your CV, and if this info is missing, its possible that you may not obtain a response on your application. Our Teacher Salary page will provide you with more info about a teachers yearly income and the benefits connected with it. An ESL teacher will also have to be good at research as they may spend time researching word equivalents in various languages. She is often the main bridge between the student, parents, and school for any information that may be needed.

Checkr Company Award

Checkr Company Award Below is an article originally written by PowerToFly Partner Checkr, and published on September 13, 2018. Go to Checkrs page on PowerToFly to see their open positions and learn more.Were excited to share that Checkr has been named to the Forbes wolke 100 list as one of the top privately held companies. The Cloud 100 profiles market-leading companies who represent the cloud technology leaders of today and tomorrow and is published by Forbes, in partnership with Bessemer Venture Partners and Salesforce Ventures.Our inclusion to the Cloud 100 is a validation of all of the innovative work weve done in the past year from rolling out new products like Continuous Check and mission-driven initiatives like Better Future to announcing our Series C and furthering our commitment to diversity and equity. Were honored to be recognized for our growth and are thrilled to be among some of the most inventive and exciting companies in the world.Forbes compiles the Cloud 100 each y ear to highlight the private companies leading the cloud technology revolution. Companies on the Cloud 100 are considered and evaluated on a set of four key factors, including estimated valuation, operating metrics, people and culture, and market leadership. You can find the full list of companies included in the Forbes Cloud 100 here.

10 Cool Jobs At Glassdoor Hiring Now

10 Cool Jobs At Glassdoor Hiring Now10 Cool Jobs At Glassdoor Hiring Now As Glassdoor celebrates its 9th anniversary , its the perfect time to join us Were in that sweet spot as a mature stspecies-up with all of the perks of a big company and none of the typical drawbacks. With about 750 people spanning offices from Mill Valley, CA to Dublin, Ireland, were energetic, nimble and as driven as ever to help people everywhere find a job that fits their lives.If that mission and ur dedication to transparency sound motivating to you, consider coming on board. Our employees are engaged not just in their work but also in community service, mentorship, sports teams and more. Benefits and perks abound, from flexible schedules to top-notch health care and free lunch. Most importantly, were working hard to transform one of the most important facets of our lives our jobs.Here are just a few of the awesome jobs we have open . Check us out, and apply now1. VP of Sales Chicago, IL Brief Description The VP of Sales will lead the growth and success of Glassdoors SMB (small to mid-sized geschftsleben) abverkauf teams, currently generating a third of Glassdoors revenue. In this role, you will provide leadership, communicate strategic direction and direct the activities of the SMB sales organization. You will partner and engage with other sales leaders, Sales Operations, absatzwirtschaft, Customer Success, etc., to develop strategy and execution to enhance contribution, increase efficiencies and drive customer acquisition, retention and satisfaction. What gruppe Members Say The challenges that Im presented with every single day. The opportunities this company and its mission presents to all of its employees. Thats what makes Glassdoor such a great place to work. I love the teamwork and having the ability to learn from professionals of all level and tenure. - Melissa Hofer, Sales2. VP of Consumer Marketing Mill Valley, CA Brief Description The VP of Consu mer Marketing will lead the growth and success of Glassdoors consumer marketing efforts, partnering closely with product marketing, design, corp comm/pr and B2B marketing. In this role, you will provide leadership, communicate strategic direction and direct the activities of the consumer marketing organization. Additionally, you will partner and engage with product leaders, analytics, business operations, and the executive team to develop strategy and execution to enhance contribution, increase efficiencies and drive consumer acquisition, retention and satisfaction. This position reports to the Chief Marketing Officer. What Team Members Say I feel that Glassdoor is looking out for my best interest. It empowers me to make and own decisions, and to grow and build a team. When life strikes, work is flexible enough for me to work from home or take time off at a moments notice. It focuses on the whole person and our whole career trajectory, which makes me love working here. - Sarah Ew ing, Marketing3. Global Head of Talent Acquisition Mill Valley, CA Brief Description The Head of Talent Acquisition will develop and implement the talent acquisition strategy to support rapid and significant growth over the next few years, strengthen the recruiting model and programs, and manage a team to deliver on current and planned hiring needs. What Team Members Say The mission statement really transcends with me. As someone in recruiting, I love working for a recruiting company and understanding the different aspects of the business. - Eileen Wu, Talent Acquisition4. Lead Machine Learning Engineer San Francisco, CA Brief Description Machine learning is core to our mission of building the best jobs product in the world. As a Lead Engineer, you will work with engineers and data scientists to build state of the art algorithms for optimizing job search and user experience. The ideal candidate will have a deep understanding of machine learning techniques and experience i mplementing those models at large scale in real-world applications. What Team Members Say In a decade of my engineering career, Glassdoor is the first company where I can say All of the people I have come across and worked with are genuine, honest, fun, creative and the list goes on. - Megha Krishnamurthy, Engineering5. Manager, Analytics Mill Valley, CA Brief Description The Manager, Data Analytics on the Decision Science team will head up a team of 2 3 Data Scientists and Analysts working with the Jobs product team. As the Manager, Data Analytics, you will support the Jobs product team and drive our understanding of job seekers and the best products to build for job search. E.g. how do job seekers consume reviews and salaries content on Glassdoor? Would it make sense to integrate reviews content with jobs experience, or when is it a distraction? What search filters are relevant for which queries? What brings users back to our job search product? What is the typical process around saving jobs to apply later? What is the optimal frequency and relevancy threshold for job alerts? Youll generate a number of hypothesis and inform decision making for all these questions. What Team Members Say The work and my team. Every day there are new questions to be answered and I rarely have a repetitive task. Additionally, I work with a group of people who are creative, innovative, and who Im lucky to call my friends. - Morgan Smart, Data Science6. Senior Director of Revenue Mill Valley, CA Brief Description The ideal candidate will have been a top performer at a Big 4 firm and then owned multi-komponente revenue accounting in a Big 4 audited public company. This candidate will have excellent technical accounting, quantitative analysis and writing skills, experience implementing an ERP and/or multiple element revenue application, experience managing a team, as well as possess a cross-functionally collaborative mindset with focus on the companys agreed upon goal s. What Team Members Say I enjoy the fact that we give power to the employee and transparency around a critical decision in our lives, instead of relying on corporate messaging for what they want us to think rather than to see it for how it really is. We assist people in making the best decision on their next employer, based on their individual needs, with reviews from employees that have experienced it first hand. - Brett Sherrard, Sales7. Payroll Manager Mill Valley, CA Brief Description We are seeking a Payroll Manager, who will, in coordination with the Payroll Specialist, be responsible for timely and accurate processing of global payroll. The ideal candidate will have experience processing global payroll for 500+ employees, be system savvy and a team player. You will review work performed by the Payroll Specialist and external payroll vendors for international locations, assure befolgung for internal/external quarterly and annual payroll reporting, oversee employee inqu iries, and partner with HR and Finance to maintain/enhance global payroll policies and procedures. What Team Members Say I am so passionate about our mission, its something Ive struggled with personally in the past, and from my own experience I find so much joy in helping other people find the best job and company for their life. I love how the people who work for Glassdoor embrace each other and make this an open workplace to freely share thoughts and ideas. Everyone who works here helps me be a better salesperson and a better person in general. - Michelle de Venoge, Sales8. Account Executive Mill Valley, CA & Chicago, IL Brief Description Were looking for dynamic, high performing sales people with 2+ yrs experience selling technology and/or services over the phone and via web-based presentations. The ideal candidate has a history of bringing on new business, exceeding sales quota, loves the thrill of the hunt as a result of outbound prospecting and high activity metrics. W hat Team Members Say I love working for a company whose mission statement I can truly stand behind. We are apart of something great in the fact that we make an incredible impact on individuals who are seeking a job that best fits their life. Glassdoor has given me the opportunity to work with the most intelligent, creative individuals who push me to be better every day. I couldnt have asked for a better environment, culture and support system. - Danielle Sorresso, Sales9. Senior Manager of Social Media Mill Valley, CA Brief Description We are looking for a Senior Manager, Social Media to build cutting edge social media marketing programs in the U.S. and other key international markets. This person will be responsible for developing and overseeing the social media strategy for Glassdoor as a strategic brand, reputation, and acquisition channel. This experienced leader will evolve our social media program with creative storytelling on existing, new and emerging platforms. The su ccessful candidate will be a social media junkie with a proven track record running social media programs for large brands serving multiple audiences. They will also have strong analytical capabilities that they will use to inform campaigns that deliver positive business performance. What Team Members Say Helping to create something that will be here for years to come and in doing so helping people everywhere make balanced and informed decisions about where they go to work. Glassdoor really matters and it is incredibly rewarding to say that I helped make that happen. I love being around smart, capable people who are really good at what they do and there is a friendly, supportive vibe at work. - Joe Wiggins, Corporate Affairs10. Senior UX/UI Designer for Mobile Apps Mill Valley, CA Brief Description Glassdoor is looking for a Senior Visual & User Experience (UX/UI) Designer to help us build out the next generation of product features, and unify the user experience across our w eb and mobile apps presences.You will work closely with a team of Product Managers to create a cohesive intuitive user experience (page layouts, palettes, typography, etc) across all our products Use your knowledge of best practices to design for the full life cycle, from requirement refinement to full fidelity prototypes Work with the Engineering team to get the technical business needs met while ensuring that the user experience is the top priority. What Team Members Say The challenges and opportunities that this company provides. Your voice is really heard and if you want to make a change or suggestion, the team is willing to hear you out. The platform and tool itself is something I believe in deeply, providing job seekers transparent information about acompany itself is something that is really rewarding. - Allie Shimer, Sales

Metals on the Mars Rover Curiosity

Metals on the Mars Rover CuriosityMetals on the Mars Rover CuriosityThe Mars Science Laboratory (MSL) mission, culminating in the Curiosity Rovers arrival on the Red Planet on Aug. 6, 2012, was the result of years of technological research and philanthropisch ingenuity in the field of materials science. The rover took about a year to travel from Earth to Mars andinitially was intended to function for only about two years, but it still was operational as of June 2019.The Curiosity RoverNASA describes Curiosity as acar-sized, six-wheeled robot. Its mission to seek evidence of Mars ability to have sustained microscopic life at any point and if humans could ever survive on the planet.Curiosity Rovers parts include a robotic exoskeleton, computers, temperature controls, sensors and cameras, robot arms, a power system, and a communications system. In order to negotiate the extreme conditions of space travel, atmospheric entry, landing, and exploration, which involve temperatures ranging fr om 3,790 F (2,090 C) to 131.8 F (91 C), Curiosity and her transport vehicles were constructed using an assortment of metal and composite materials.Here is just a snapshot of some of the metals used in the construction of Curiosity and the transport vehicleMetalUseTitanium tubing springs bridleLegs Cushioning within wheels Part of the parachute deployment mechanism used during the rovers landing sequenceAluminumaluminum mortar aluminum honeycombWheels Part of the parachute deployment mechanism greifhand forged from an aluminum billet,formed the core of Atlas V, Curiositys launch vesselBronzeDU metal-polymer bearings are critical components in the rovers drill.CopperCuriosity collects samples in cells, which are sealed in a pyrolysis oven by pressingthe cells copper collar into aknife-edge seal with a force of up to 250 pounds.The sample is then heated to 1,100 C for analysis.Lead,tellurium,germanium,antimony, and silverCuriosity is powered, in part, by a Radioisotope Thermoelectric G enerator that will use PbTe/TAGS thermocouples produced by Teledyne Energy Systems.Stainless steelStainless steel gas generators provided the high-pressure gas used to propel Curiositys parachute from the spacecraft.RheniumAn RD AMROSS RD-180 booster engine powered the propulsion system used to launch Atlas V. Rhenium is alloyed in the jet turbine.Tantalum630 tantalum multianode capacitors are responsible for powering the ChemCam laser module onboard Curiosity.TungstenThe back shell of Curiositys atmospheric entry vehicle released two sets of detachable tungsten weights in order to alter the spacecrafts center of mass as it approached Mars. Individual ballasts weighed 165 pounds or 55 pounds.Galliumand indiumPhotovoltaic cells layered with minor and semiconductor metals provide Curiosity with power during the day.SiliconSilicon chips etched with more than 1.24 million names are aboard Curiosity.TinandzincA penny minted in 1909 (when they were still mostly copper) is onboard to help scientists calibrate the cameras sending images back to Earth.

How to Target Top Employers in Your Job Search

How to Target Top Employers in Your Job SearchHow to Target Top Employers in Your Job SearchLand a job with the right employer by building a strong target company list.Even when you start your job search with a very strong in at an organization, landing a new job will likely require you to pursue multiple job opportunities at the same time. In fact, I recommend that job seekers continue pursuing new job leads even as theyre entering the final interview round of another opportunity. To help you streamline this process and ensure you land a job with the right company, I encourage you to develop a target company list based upon your job goals.Below are tips on how to research and vet prospective employers as you build a strong target company list.Never discount a good, old-fashioned Google search. With a few key strokes you can identify companies that align with your core values, such as the importance of work-life balance or innovation. Visit sites like The Muse to peruse the companies they profile this is a great way to get an inside look at an organization and get a sense of what its like to work there.Set up Google News Alerts for your target industry and prospective employers. This way, you will learn more about the key players in the marketplace and may be able to predict when new job opening will become available. For instance, if your dream employer wins a big contract with the government or announces plans to expand its operations to another sphre of the country, then the company may require new employees to handle the extra business.Your network can be a powerful source of job leads and company intel. Take stock of your current network to determine if you know anyone who works, or used to work, in one of your ideal companies. Ask your contact out for an informational interview to learn more about the organization. Your connection (1) can provide you with insight into the company culture and hiring process, and (2) may be your gateway to uncovering the hidden jobs that never get posted online.Start following your target companies and their senior leadership through their primary social media channels. Companies often leverage their best employees to be brand ambassadors, so be on the lookout for these folks social media presence. These often provide job seekers with great insight into the companys culture.Check to see if the company is planning to attend or host events this information can often be found in the companys Careers section or Press Room, through one of their social media channels such as the Events section of their Facebook page, or on a site like 10times. These events are great opportunities to meet people from the company and demonstrate that youre genuinely interested in working at their organization.